This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.
Basic Course Information
Learning Objectives
Explain how the CGL form sets out coverage A, B and C and review the difference between an occurrence and an offense
Define the way the CGL lists Coverage B and how limits apply and review a brief history of the coverage under the CGL
Describe the offenses covered under Coverage B, Personal and Advertising Injury
Describe the exclusions under the CGL Coverage B, Personal and Advertising Injury
Major Subjects
Review the types of claims and damages typically sought in Coverage B claims
Describe some Errors & Omissions (E&O) exposures that can arise when placing this coverage
Nancy Germond is the Executive Director, Risk Management and Education, for the Independent Insurance Agents & Brokers of America, the “Big I.” She is located in Phoenix, Arizona. With almost four decades of risk management experience, her unique insights and abilities help businesses better understand and manage their risk. Nancy has authored scores of risk management-related articles, and white papers and has consulted and presented to public-sector and private-sector insurance organizations. She is a licensed P&C agent and adjuster.
A second-generation insurance professional, Nancy was the first risk manager of the City of Prescott, Arizona, and has worked in the private and public sectors as a claim and risk manager. Nancy holds a B.A. in Communication from Mills College and a Master’s degree in sociology from Lincoln University. She also holds the Associate in Risk Management, the Associate in Claims designation from the Insurance Institute of America, the Insurance Training Professional Designation from the Society of Insurance Trainers and is a Senior Professional in Human Resource Management.
Brian began his career in 1992 with Given/Woods Insurance Agency. He studied Insurance and Risk Management at SMU and graduated in 1994. In 1996 he left Given/Woods and started his own agency. He later merged his agency with Given/Woods when Glenn Woods retired. He sold the agency to Assured Partners in 2018 and continues to work at Assured Partners.
State Specific Details
State Approval Information Details
TN - This course is approved for 3 hours of credit - #6000172886
Basic Course Information
Course Developer
IIABA Designed For
Entry level and experienced commercial lines producers, and commercial lines customer service representativess
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PLEASE NOTE - THIS VIDEO ON DEMAND PURCHASE IS FOR INDIVIDUAL USE ONLY!! IF YOU ARE INTERESTED IN VIEWING THIS VIDEO ON DEMAND CLASS IN A GROUP SETTING PLEASE DO NOT FOLLOW THROUGH WITH THIS PURCHASE AND CONTACT SALLY SMITH DIRECTLY AT SALLY.SMITH@ABEN.TV!
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No Group viewing for vod
PLEASE NOTE - THIS VIDEO ON DEMAND PURCHASE IS FOR INDIVIDUAL USE ONLY!! IF YOU ARE INTERESTED IN VIEWING THIS VIDEO ON DEMAND CLASS IN A GROUP SETTING PLEASE DO NOT FOLLOW THROUGH WITH THIS PURCHASE AND CONTACT SALLY SMITH DIRECTLY AT SALLY.SMITH@ABEN.TV!